A Self-Regulatory Race to the Bottom through Out-of-Court Dispute Settlement in the Digital Services Act
Art. 18 of the draft Digital Services Act [Art. 21 in the final text] will introduce new dispute settlement processes. This addresses a legitimate policy concern, namely the need to enable effective recourse mechanisms for platform decisions. However, the concept fails when trying to combine the best of two worlds: solving disputes through real courts as well as through self-regulation. Art. 18 [Art. 21 in the final text] DSA raises serious concerns and should be substantially modified.
